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Mentoring a Spirit of Gentleness for Individuals with Disabilities

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Conceptual Overview of the Quality of Life Model

In order to have a conceptual overview of the Quality of Life (QoL) Model we must identify two areas for facilitating its future direction.  Remember that as we facilitate our services these areas relate to improving the quality of life for the Individuals. One side of the QoL model is quantitative because it can be measured objectively and subjectively, while the other side of the model is qualitative because of the need to describe one’s quality of life (Table 1).  It is important to identify that both methods are necessary to facilitate the Quality of Life Model’s validity and reliability to provide for positive future direction in enhancing the lives of individuals we serve.

 

Table1: QoL Model: Quantitative and Qualitative 

QoL – Quantitative  QoL – Qualitative 
Quantitative Methods and Data
  • QoL formal actions from one’s quality of life values, companionship and community, and quality of life elements
  • Reclaiming the power of the heart 
Qualitative Methods and Data 
  • Descriptions of quality of life values
  • Descriptions of one’s companionship and sense of community
  • Descriptions of quality of life elements
  • Descriptions of one’s assets and profile

 

The application of this model from the above areas assist in the collection of information within four areas; research, quality enhancement, quality assurance and policy development.   

The research component helps to identify the questions to ask, identify problems, search for solutions and finally, creates a history of information to share with others for future inquires. 

  • Quality of enhancement provides the deeper connectedness of building companionship and community to enhance the quality of life for the individual with developmental disabilities.
  • Quality assurance identifies outcomes of services that are facilitated through the quality of life model.
  • Policy development identifies the direction of providing the value driven procedures to provide the services and funding to enhance one’s overall quality of life.

Service Delivery

The service delivery of the QoL model has four areas that facilitate the overall enhancement of the quality of life for the Individuals we serve.  The first area of the delivery services is to enhance the quality of life for the Individual receiving services, the second area, addresses the service delivery and improving the interactions of the direct service worker, the third area, identifies the celebration of this companionship, finally the fourth area identifies with us the outcomes of the services one has received.

 The initial delivery of services begins with the identification of assessing one’s quality of life values, sense of companionship and community, quality of life elements and the quality of life assets.  These four assessments provide the foundation for the quality of life plan.  This plan gives the direction for us to improve the quality of life for the Individuals we serve.  This direction provides us each day with the actions, formal and informal and the unconditional valuing that facilitates the four primary goals of being a caregiver.  First, teaching the person to feel safe with us, second, teaching the person to feel engaged with us, third, teaching the person to feel unconditionally valued by us, and finally, teaching the person to return unconditional valuing to us.   It is these four goals that will nurture one’s sense of companionship and community. 

As we teach these four goals it is important to document one’s experience.  These experiences are documented on two forms; the first being the daily quality of life sheet and the second form is the teaching form.   The daily quality of life sheet, the informal form, provides us a place to write about our daily meaningful activities and the engagement experiences that we have with the individual we are working with as we build companionship and community.  The teaching form, the formal action of one’s quality of life plan, provides us with the methodology to enhance one’s quality of life with the ability to reciprocate one’s valuing of oneself and others as we build companionship and community.  This form will be reviewed monthly to enhance and make changes to our own interactions as we build companionship and community. 

In review of one’s quality of life plan we will assess quarterly and annually to facilitate the direction and to identify the progress one has experienced in improving their own quality of life.  For each quarterly review we assess and identify one’s quality of life values, sense of companionship and community, quality of life elements and the quality of life assets to give direction to progress and make recommendations to enhance one’s overall quality of life.  The annual review provides us with the same four areas of assessing, but we identify one’s previous present quality of life as part of the past and identify new areas of one’s present quality of life with new formal and informal actions.

The second part of this QoL process is to facilitate improving the quality of interactions of the direct service worker that facilitates this spirit of gentleness.  The caregiver along with their mentor will help to develop a plan that is called “Facilitating a Spirit of Gentleness.” This plan helps assess caregiver’s tools to build companionship and community with the person who receives our services.  Being a part of facilitating one’s quality of life depends upon identifying and following an individual’s quality of life plan.  This depends upon the caregivers ability to understand and to identify their own tools and interactions necessary to improve the quality of life for the Individual we serve.

In review of the caregivers plan, we will assess monthly, quarterly and annually to identify with each caregiver their roles and responsibilities to enhance one’s quality of life and to facilitate the mission and values within the agency.

The third part of the QoL model identifies the celebration of one’s life as we build companionship and community.  This celebration is what we call a “community-centered celebration.”  It is through this celebration that we are brought together in community to celebrate with each other the experiences and dreams and vision to enhance the person’s quality of life.

The final part of the QoL model identifies the outcome of services one has experienced as we build companionship and community to enhance one’s quality of life.  This outcome identifies four key areas that identify one’s success to reclaim the power of the heart unconditionally.  The first chamber of reclaiming the power of the heart is the person’s own perception of their life and services they receive.  This perception also identifies their own ability to express their dreams and longings to improve their quality of life.  The second chamber helps to identify their interactions with us as they express their physical, verbal and gestural expressions that identify with us in reciprocating valuing our teaching.  The third chamber helps us to recognize our interactions of teaching the feelings of companionship as we build a sense of community.  The fourth chamber helps us to identify the outcomes of our teaching as we assess one’s quality of life plan. 

Organizational Change

Organizational change begins with the understanding that we all need to embrace changes.  Embracing change needs to focus on the two areas that will enhance our purpose and direction of this model.  The first area of change embraces total quality management that facilitates the development of the competent caregiver and implements quality enhancement techniques and tools that are needed.  This area is identified by one’s initial letter of ethics of training, personal portfolio of competencies folder, and monthly training that sets the standard of competencies that will enhance one’s tools and techniques that will be used to facilitate enhancing the quality of life for the Individuals we serve. The second area of change develops the support that is needed for planning and for making decisions that will facilitate the direction of supporting this model within the organization.  The support is facilitated by the dialogue and planning each team member brings to the table to embrace the quality of services and to identify the support that is needed to facilitate these services. 

Facilitating support is being able to identify the organizational chart and the policies and procedures that provide direction for its implementation within the organization to enhance the organization’s overall mission and values.

Public Policy

Public policies are an important component as we facilitate enhancing the overall quality of life for individuals with developmental disabilities.  It is our responsibility within the organization to identify with others within the community the importance of one’s life and the right one is expected to receive without regard for the differences one has within our society and culture. There are six areas that facilitate the direction which provides the information necessary to enhance the lives of individuals with developmental disabilities within the community. 

  • The first area is to seek to improve the rights within the community.  Such rights are: receiving an education, being able to find competitive equal employment, receiving quality of services that are needed for the physical and mental needs, and financial support.  
  • Democracy identifies the second area which allows the person to have ability to access and share in the decision-making process to enhance their quality of life.  
  • Mutual accommodation is the third area, which identifies the relationship between the person to be an active participator within the community and for the community to be actively engaged with the person.  
  • The fourth area, is a value–driven policy that identifies the respect and dignity we want for all individuals including ourselves.   
  • The fifth area identifies the evaluation and accountability that must be in place to ensure the quality of services and identify expected outcomes to enhance the overall quality of life for the individual with developmental disabilities. 
  • Finally, reflecting on public perception of individuals with developmental disabilities is critically important to improve and change current public policy.

Although the connection of one’s family and support team is focused on enhancing the overall quality of life, we must identify and be actively involved with other members in the community.  We also need to understand the public’s perception and attitude which is reflective of their decision and knowledge of individuals with developmental disabilities and balance this perception with the need for people with developmental disabilities to be actively involved in the community with the right services and funding.   

 

Globe Star, LLC

Families or service providers may contact the program directly to make a referral or for further information. Please contact us at:

621 Broadway, Chesterton, IN 46304   (219) 921-5492   Fax: (219) 921-0143   E-mail us at info@globe-star.org.

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